1. TERMS OF SALE

The company has authorised the following terms of sale: -

• Cash sale (direct deposits, bankers’ cheques and Bank cleared organization cheques).
• All customers requesting credit payment terms will be required to complete a credit application form, except where waived by Senior Management (Chairman or his Delegate) under specific exceptional circumstances whereby the conditions of supply will be given in writing at the time of signing the quotation
• Upon receipt of a customer enquiry / order, the Operations department shall prepare a quotation.
• Delivery of service is subject to aircraft availability and airstrip and security conditions.
• Payment shall be due within specified days of receipt of invoice as per agreed.
• Disputes must be received within seven days of receipt of services, in writing.  All disputes will initially be resolved via arbitration.
• Any defaulting customer shall bear all the pre and post judgement collection costs until the account is fully paid.
• Both parties, as outlined above, must agree any variations or changes to our terms of trade, in writing.
• Interest shall be charged at 3% per month on all overdue accounts. Any exception to the above will remain the discretion of Senior Management (Chairman or his Delegate)

2. SALES TO RELATED PARTIES

The following terms of sale shall guide sales to related (inter company) party sales.

• The terms of to customers with approved credit will have a limit equivalent to 1 month’s purchases. The credit limit shall not be exceeded unless approved by Senior Management (Chairman or his Delegate)

3. CREDIT SALES

a)  Credit Terms

• The standard credit terms of sale are 30 days
• Any extra days above 30 days (with exception of retention money) can be accepted for selected customers with prior approval.

b)  Credit Documentation

• Each credit sale customer must duly sign the Credit sale agreement or a Contract agreement with the company that must also be signed by the Company Representative.

4. CASH SALES
Cash customers must pay cash (through our bank accounts) or by banker’s draft in advance and before dispatch.

All orders taken for customers who do not have a credit facility must be fully paid for in advance of delivery of service. There are no exceptions and services are not to be made on receipt of a post dated cheque or an incomplete (blank) cheque.

5. INTEREST ON OVERDUE ACCOUNTS.
In accordance with our standard terms and conditions of sale we shall reserve the right to charge interest at 3% per month. This interest shall be compounded on accounts which are 30 days past the payment schedule.

6. STOPPING SERVICE
A customers’ account(s) shall be placed on stop supply when:

• The credit limit is exceeded (Credit limit is established at the time of applying for credit. Only a new credit evaluation can change the credit limits).
• Debt exceeds the agreed payment schedule.

Before suspending further services, the customer will be advised the customer in writing by letter or e-mail pending service suspension at least 5 working days prior to the action.